Most insurance companies and extended health care plans cover a specified amount for the services of a Registered Psychologist. If you are uncertain, you can contact your provider to inquire. We will provide a receipt for your submission to your benefits company, for all other benefit plan holders.
Currently, we offer direct billing submission for those with Alberta Blue Cross and Alberta School Employee (ASEBP) benefit plans. BalanceWorks is also a provider for RCMP, Canadian Armed Forces, and Veteran's Affairs plans. Direct billing, per session and maximum, amounts are set by your plan. Please refer to your policy to determine these amounts.
The rate for individual or couple counselling is billed at a rate of $200 per therapy hour. Cash, Visa, MasterCard and Debit are accepted. Fees are to be paid in full at time of appointment, unless otherwise covered by insurance described above.
Counselling services are by appointment only. Individual session length is typically 50 minutes. Couple sessions are often longer, especially during the initial session.
A counselling session requires that a significant amount of time be reserved. In order to be fair to you, your psychologist, and other clients who are needing appointments, we have a policy requiring that the regular fee be charged for appointments that are not cancelled or rescheduled, 24 hours in advance.
Uncertainty can be stressful. Therefore, knowing what to expect can assist in understanding the counselling process at BalanceWorks. Upon attending the first session you will be asked to complete intake forms, which will provide important information to the Psychologist about the reasons you have come to counselling. During the first session, discussion regarding client goals and / or concerns will be explored. BalanceWorks seeks to provide a comfortable environment to work towards your therapeutic goals.